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Check out the indoor rain forest. It is one of the best in the country. While you're there explore all of their eating options.
When you gamble you accumulate points that can be used for food discounts and comps. The hotel itself is very organized.
I have never had any problems with either my room or with the staff. Everyone there is very professional. They treat every guest like you're the only one in the hotel.
If you just want to get away for a weekend and want to go somewhere in the mid west I highly recommend Harrahs, Council Bluffs.
You won't be disappointed. We checked in very late at night, 2 AM, and the hotel clerk was alert and gracious. When we got to our room it was very nice.
All areas seemed to be very clean. We slept in a bit and it was quiet. Their were darkening curtains on the windows. The bed and pillows were very comfortable, we sleep well.
I went down the next morning to check out the casino, it was nice and looked clean. Stayed only for 30 minutes as we had to check out.
The hotel was right off the interstate and easy to find. I stayed here for my 21st birthday; overall i liked it. The rooms were nice though i did have to clean some dust from my window frame.
The beds were very comfy. The casino was fun though only 1 level. He got a group of people together to sing me happy birthday and he always remembered my name.
Just had a wonderful stay thanks to Dawn. We have stayed several times Harrahs but never has anyone gone out of their way to be so extremely helpful.
Thank you Dawn for making our stay a memorable one. It meant a lot! Flights Vacation Rentals Restaurants Things to do.
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Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. We search up to sites for the lowest prices. Review of Harrah's Council Bluffs.
June , traveled as a couple. See all 2, reviews. Comfort Suites Council Bluffs. The rooms are contemporary and pleasant to be in with large windows and plenty of bright lighting within the room and bathroom.
All table lamps have additional outlets, which is always handy for charging gadgets and powering laptops. The internet connections wired and wireless were both fairly fast and the wireless pretty much held steady speeds.
As a bonus, if you enjoy gaming, the hotel is connected to the Horseshoe Casino. The drawback here is that, as HGIs website warns, parking is very limited directly in front of the hotel, but there is plenty of nearby parking in the massive lot and casino garage.
Also, while I was there, the hotel was having all of the room AC units replaced due to complaints and problems with the old ones, so every room will have new units just in time for summer.
One final note — I returned to my room on the day I was to have checked out extended a day and my key did not work. I asked a housekeeper if she could let me into my room.
She was happy to help me out, but wanted to see my ID and had to call the front desk to confirm that I was staying in the room I said I was — despite the fact that I was wearing business attire and told her exactly what my luggage looked like.
I thought this was excellent and showed professionalism and a dedication to the safety and security of all hotel guests. I cannot count the number of hotels Hilton properties included where I have needed to be let in or had a card rekeyed at the desk and was never asked for ID of any kind.
In this day and age, the housekeeper here did the exact right thing. I certainly appreciate all the wonderful comments you gave about our hotel. I also want to thank you for your comments regarding our resturant food quality.
Have a great weekend. I have stayed at other Hilton Garden Inns and this one us just not quite there. The staff was great and helpful.
Sadly the rooms had issues. We first got a room where the air conditioner wasn't working and it was so stuffy and warm.
The staff offered to change rooms but didn't have an equal. They offered a handicapped which we went to look at but the floor was so stained and it had a walk out shower which isn't ideal for a small child.
Do they offered a king suite but that meant someone had to sleep on a pull out couch instead of the two queen bed setup. So finally another handicap room but this with a bathtub.
The floor in it had what appeared to be burned spots. The next day we saw maintenance men with ax units at least two or three times.
We were there three nights and it wasn't ideal. The pool was warm and quite a nice setup including a bathroom and shower.
The guest laundry was clean although a suggestion would be to add a coin changer for quarters to run the machines.
The parking is very difficult due to a casino next door. The staff was great but the rooms are getting torn up sadly. Two of the beds already had the mattress covers torn on them.
These were their new sleep system beds. First off I must say that my husband and I didn't figure out the bed situation until the middle of the night- but you should note that the beds are adjustable!
When we noticed the card and tried adjusting the bed to a softer level but it never got much softer than it began. It was hard as a concrete block.
Not something we are fond of but others might be. Supposedly we were told if you adjust in advance the beds then have time to get softer- not something we felt or noticed.
Our second problem was the elevator was out of order and they had "locked" off the stairs apparently- another couple waiting had asked to use the stairs and were told they were locked.
We could use the stairs going down but could not get into them to go UP. This caused a serious wait on a Saturday night with a wedding reception in the hotel.
That being said- the positives: It was a cold night and it was really nice to be able to go to and from without going out into the cold or dragging our coats into smelly casino- so big plus there.
Other hotels will have a walk outside. I was told they also offer a great deal on long term parking if you fly out of Omaha airport, shuttling you there and back and letting you park for free?
That was the reason we originally stayed here but in the morning we were so frustrated with elevator and groggy from the difficult night of sleep, we didn't want to wait for help- lots of folks asking questions, checking out etc.
Not a bad hotel by any means, not right for us and if we go back we'd stay some place else in the area- that bed is just way way too hard for us.
I also wanted to thank you for taking the time to comment on your stay with us. I would also like to apologize for the bed. I am sorry that it was so uncomfortable.
Please know that I will discuss with our staff so that we can make sure we tell everyone at check in to ensure they know how to operate the bed.
Again I appreciate your time. Thank you so much. Shana Craven, General Manager. I have stayed here many times and this hotel has the following positives.
It is attached to a Casino, Several restaurants to choose from in walking distance, new hotel so rooms look good. Housekeepers had gone home and it was all my problem They even forgot to bring up the towels?
Last time they forgot my wake up call. While This hotel is newish and they smile lots They need a manager who can get the quality under control.
Would I stay here again? I would probably try the country inn across the street or stay in downtown Omaha until this hotel gets things under control.
Safe travels to all! I wanted to thank you for taking the time to post comments in regards to your stay. I also wanted to offer an apology for the lack of housekeeping service you received during your stay.
I apologize that the front desk staff did not follow through as they should have.